In my last post, I explored how silos can weaken libraries by isolating departments and stifling innovation. Breaking down silos is an important step — but what happens next is equally critical. Too often, silos give way to something that looks like collaboration but is anything but: cliques. On the surface, cliques can seem harmless. …

Strong libraries depend on strong leadership. Directors and senior managers set the tone for how staff collaborate, how decisions are made, and how the library adapts to change. But what happens when leadership itself becomes the problem? While much has been written about silos and cliques in library organizations, the truth is that neither can …